" "
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
BY USING THIS WEBSITE AND/OR SUBMITTING AN ENQUIRY AND/OR SUBSCRIBING TO THE UPDATES AND/OR BY BOOKING AN EXPERIENCE OR SERVICES FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS, YOU INDICATE YOUR UNDERSTANDING, CONSENT AND ACCEPTANCE OF THESE TERMS IN ADDITION TO THE GENERAL TERMS OF USE OF THE WEBSITE, IF ANY.
YOU MAY NOT USE THIS WEBSITE OR ORDER OR OBTAIN SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, SERVICES BY APPLICABLE LAW.
These Terms of Use (the "Agreement" or "Terms of Use") are entered into by and between the person accessing or using this Website or creating an Account on this Website (“You/you”/ “Your/your”/“Customer/“User”) and MAHINDRA & MAHINDRA LIMITED (“M&M”, “we”, “our” or “us”, “Company” including its subsidiaries, group companies and affiliates). The following terms and conditions, together with the privacy policy found at Privacy Policy | Mahindra Adventure, the Terms and Conditions for Services found at Terms and Conditions | Mahindra Adventure, any disclaimer and any other documents or hyperlinks they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of the website Terms of Use | Mahindra Adventure (“Website”) or the mobile or desktop application that may be developed in future (“App”), including any content, functionality and Services offered on or through the Website or App, whether as a guest or a registered user.
Through the Website, M&M shall provide you with bookings for travel experiences, adventure expeditions, off-roading events, off-road driver training programs, and any other service that M&M may include and provide through the Website to its user (“Services”) as more fully defined in the Terms and Conditions for Services. These Services may be availed by the User along with their family members or friends.
Please read these Terms of Use carefully before you start using the Website or App. These Terms of Use apply to any visitor to the Website or App, including but not limited to all Users or purchasers or service providers of any Services through the Website or App, casual visitors or any other user of the Website or App. By using the Website or App or by clicking to accept or agree to the Terms of Use when this option is made available to you, or when you create an Account on the Website or App, or by booking any of the Services you accept and agree to be bound and abide by these Terms of Use. If you do not want to agree to these Terms of Use, you must not access the Website or App or purchase or use any Services available on the Website or App.
This Website or App is offered and made available to users who are 18 years of age or older. By using this Website or App, you represent and warrant that you are of a minimum legal age to form a binding contract with M&M or are represented by a parent or guardian. If you do not meet these requirements, you must not access the Website or App or purchase or use Services available on the Website or App. By purchasing any Services through this Website or App, you agree that the activities listed carry an inherent risk of injury or death and you accept such risks when purchasing the Services.
We may revise and update these Terms of Use from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all that access and use of the Website or App thereafter and M&M is not obligated to notify or inform you of any changes to the Terms of Use. Your continued use of the Website or App following the posting of any revised Terms of Use means that you accept and agree to the changes. You are expected and required to check this page each time you access this Website, so you are aware of any changes as they are binding on you.
We reserve the right to withdraw or amend this Website or App, and any Services we provide on the Website or App, in our sole discretion without notice and without any liability. From time to time, we may restrict access to some parts of the Website or App, or the entire Website or App, to Users, including registered users or any particular user, without notice and without any liability.
You are responsible for:
To access or use the Website or App or make any purchases on the Website or App, you may be required to create a user account on the Website or App by providing certain personal, medical and/or financial information through an online registration form and/or by clicking on a verification link sent to your registered email (“Account”). Alternatively, the Website or App may allow you to register or create an Account using your existing social media or email account login details. You hereby represent and warrant that all the information you provide on the Website or App is correct, current and complete. You agree that all information you provide to register with this Website or App or otherwise, including but not limited to through the use of any Interactive Services on the Website or App, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
You also acknowledge that your Account is personal to you and agree not to provide any other person with access to this Website or App using your login username, password, or other security information. You agree to ensure that you exit from your Account at the end of each session. You should use caution when accessing your Account from a public or shared computer so that others are not able to view or record your password or other personal or financial information. Similarly, you agree not to access or use the Website or App using the Account login or registration information of any other person or user.
We have the right to disable any username, password, or other identifier, and permanently disable or close such user Accounts, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
You may access or use the Website or App only for lawful purposes and in accordance with these Terms of Use. Particularly, you may use the Website or App to:
You agree not to use the Website:
Additionally, you agree not to:
The Website may contain message boards, chat rooms, third-party web pages or profiles, forums, blogs, bulletin boards, feedback or review pages and/or other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website or App. All User Contributions must comply with these Terms of Use.
Any User Contribution you post to the Website or App will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website or App, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material or for any purpose, without any financial or other obligation to you.
You represent and warrant that all of your User Contributions do and will comply with these Terms of Use and that you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not M&M, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness. We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Website or App. Notwithstanding the aforesaid, we reserve the right to remove any post or User Contribution made by you through any of the Interactive Services offered on the Website or App.
After registration on the Website / App, you may choose to purchase Services offered on the Website / App. M&M hereby notifies you that the Services offered on the Website / App are either rendered by M&M or by third-party service providers or vendors. The terms relating to bookings and cancellations are further explained in the Terms and Conditions of Services at mahindraadventure.com/terms-of-use.
You may be required to make payments to purchase and/or book Services that are offered for sale through the Website or App. The terms and conditions relating to such payments are governed by these Terms of Use and the Privacy Policy. You may also be required to abide by such additional terms and conditions that M&M or the third-party seller/vendor may inform you at the time of purchase and/or booking.
When purchasing a Service on the Website or App, you may be redirected to a payment gateway website for the purpose of completing online payment for such booked Service. In case of any failure during the payment process, please contact us using the details mentioned at the end of these Terms of Use and we shall endeavor to clarify or provide a solution, either by canceling the order and refunding the money received by us or processing the transaction. Please note that the payment gateway service provider will have access to your personal and financial information that you provide during your purchase and payment and may use such personal and financial information to provide you with the financial services required for the transaction. For all uses that the payment gateway service provider may make, please refer to the payment gateway service provider’s own terms and conditions. M&M shall not be liable or responsible for any acts or omissions by any third-party service provider.
The Website, the App and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by M&M (or its business partners) and are protected by Indian and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
The names “Mahindra” or “M&M” or “Mahindra Adventure” or “Mahindra Off-Road Training Academy”, the M&M logo and all related trademarks or trade names, logos, product and service names, designs and slogans, descriptions of products or services on Website or App are trademarks or copyrights of M&M. You must not use such marks or names without the prior written permission of M&M. All other names, logos, product and service names, designs and slogans on this Website or App are the trademarks of their respective owners.
These Terms of Use permit you to use the Website and App for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, re-publish, download, store or transmit any of the content or material, except as follows:
You must not:
You must not access or use for any commercial purposes any part of the Website or App or any Services or materials available through the Website or App. If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website or App in breach of these Terms of Use, your right to use the Website or App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or App or any content on the Website or App is transferred to you, and all rights not expressly granted are reserved by M&M. Any use of the Website or app not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.
We have the right to:
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website or App or accessing or using the Website or App. YOU WAIVE AND HOLD HARMLESS M&M AND ITS PARTNERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY M&M DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER M&M OR LAW ENFORCEMENT AUTHORITIES.
However, we cannot and do not undertake or guarantee to review any material before or after it is posted on the Website or App and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability to anyone for the performance or nonperformance of the activities described in this section.
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable Indian and international laws and regulations. Without limiting the foregoing, User Contributions must not:
If you believe that the Website or App or any User Contributions violate your copyright, please send us a notice of such copyright infringement to take appropriate action or decision.
The information presented on or through the Website or App is made available solely for general information purposes. While we make commercially reasonable efforts to ensure that the information provided on the Website or App, particularly with respect to the display of any imagery or display and description of Services, is accurate and complete in material respects, we do not guarantee that such images, display or description will be the exact replica of the actual product or service. Such images, display or description are also subject to variables out of our control, including but not limited to photographic quality, nature of the screen on which you are viewing the Website or App, and/or differences in our interpretation. However, any reliance you place on such information is strictly at your own risk and we disclaim all liability and responsibility arising from any reliance placed on such materials by you to the Website or App.
All products or services that may be available for purchase on the Website or App state the price and applicable taxes. M&M reserves the right to modify such pricing or other information or terms relating to purchase of the said products or services at any time before the actual payment by you for such product or service.
Further, all information, statements and/or opinions expressed during any Interactive Services and all responses to questions and other content, other than the content provided by M&M, are solely the opinions and the responsibility of the person or entity providing those information, statements and/or opinions or materials. These posts or User Contributions do not reflect the opinion of M&M. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
If the Website or App contains links to other websites and materials provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We do not sponsor their products or services, and do not have no control over the contents of those sites or resources and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites or materials linked to this Website or App, you do so entirely at your own risk and subject to the terms of use for such websites or materials.
M&M’s responsibility and liability with respect to any act or omission by third parties shall only arise subject to an express written agreement, if any, signed between you and M&M.
You understand that we cannot and do not guarantee or warrant that the Website or App will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR APP OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE OR APP, ITS CONTENT AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE OR APP IS AT YOUR OWN RISK. THE WEBSITE AND APP, THEIR CONTENT AND ANY SERVICES OR PRODUCTS OBTAINED OR RESERVED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER M&M NOR ANY PERSON ASSOCIATED WITH M&M MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE, APP, OR ANY OF THE SERVICES OR PRODUCTS SOLD USING OR THROUGH THE WEBSITE OR APP BY ANY THIRD PARTY OR SERVICE PROVIDER. WITHOUT LIMITING THE FOREGOING, NEITHER M&M NOR ANYONE ASSOCIATED WITH M&M REPRESENTS OR WARRANTS THAT THE WEBSITE OR APP, ITS CONTENT OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR APP OR ANY SERVICES OR PRODUCTS OBTAINED OR RESERVED THROUGH THE WEBSITE OR APP WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
M&M HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN NO EVENT WILL M&M OR ITS PARTNERS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE OR APP, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR APP OR SUCH OTHER WEBSITES OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE OR APP, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. M&M’S MAXIMUM LIABILITY FOR ANY INACCURATE INFORMATION OR DEFECTIVE PRODUCT OR SERVICE DELIVERED OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT, IF ANY, PAID BY YOU THROUGH THIS WEBSITE OR APP FOR ANY SERVICES OR PRODUCTS REQUIRED BY YOU OR RUPEES ONE THOUSAND ONLY (INR 1000), WHICHEVER IS LOWER. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify and hold harmless M&M and its partners from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website or App, including, but not limited to, your User Contributions, any use of the Website or App’s content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website or App.
All matters relating to the Website or App and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall exclusively be governed by and construed in accordance with the laws of India.
Any dispute, controversy, claims or disagreement of any kind whatsoever arising out of or in connection with these Terms of Use or Privacy Policy (or the breach, termination or invalidity thereof) or the Website or App or any products or services sold using or through the Website or App (hereinafter referred to as a “Dispute”) shall be exclusively referred to and finally resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The arbitration shall be held in Mumbai, India and the Arbitral Tribunal shall consist of a sole arbitrator appointed by the Mumbai Centre for International Arbitration. You waive/s any and all objections to the exercise of jurisdiction over you by such an arbitrator. The arbitrator’s decision shall be reasoned, in English, final and binding on you and M&M. Subject to the above, the courts in Mumbai, India shall have exclusive jurisdiction over such Disputes.
No waiver by M&M of any term or condition set forth in these Terms of Use or Privacy Policy shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of M&M to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
The Terms of Use, the Privacy Policy, the Terms and Conditions for Services, and any other terms and conditions that you may be required to agree before or during the use of the Website or App constitute the sole and entire agreement between you and M&M with respect to the Website or App and the products or services purchased from the Website or App and supersede all other understandings, agreements, representations and warranties, both written and oral, with respect to the Website and App or any of the purchases.
This Website and/or App is operated by Mahindra & Mahindra Limited. All notices or other communication relating to the Website or App or purchases should be directed to: Customer Experience Head, [email protected]